Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into the Infinity Bank for Business
app or online banking. In the main menu, select "Send money with
Zelle®".
Enter your email address or U.S. mobile number, receive a one-time verification code,
enter it, accept the terms and conditions, and you're ready to start sending and
receiving money with Zelle®.
To send money with Zelle®, simply select someone from your
mobile device's contacts (or add a trusted recipient's email address or U.S. mobile
number), add the amount you'd like to send and an optional note, review, then hit
"Send." In most cases, the money is available to your recipient in
minutes.1
If the small business or consumer you send money to has already enrolled with
Zelle® through their banking app, the money is sent
directly to their bank account and cannot be canceled. It's important to only send
money to people you trust, and always ensure you've used the correct email address
or U.S. mobile number when sending money.
To receive money using Zelle® with a small business
account, share your enrolled email address or U.S. mobile number with your customers
and ask them to send you payment with Zelle® right from
their banking app. No need to share any sensitive account details. After the
consumer sends you payment with Zelle®, you will receive
your money directly into your enrolled bank account.
To request money using Zelle® with a small business
account, click "Send Money with Zelle®," select
"Request," enter the individual's email address or U.S. mobile number, confirm the
recipient is correct and tap "Request."2
If your customer is using Zelle® through their banking
app, they'll be able to pay you with Zelle®. You'll
receive a payment notification once your customer has sent you money in response to
your request. If your customer is enrolled in the Zelle®
app, they will not be able to send you money with Zelle®,
and you should arrange for a different payment method.